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Return Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Contact us before you return any items. Email: d'andre@thedistinctgentlemen.com include your order number and reason for the return.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact  d'andre@thedistinctgentlemen.com.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email at d'andre@thedistinctgentlemen.com and send your item to: Attn: T. Dillard 2614 Arbor Edge Crossing Texas City, Tx 77568 

Shipping 

To return your product, you should mail your product to: Attn: T. Dillard   2614 Arbor Edge Crossing, Texas City, Tx 77568

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable, unless the item was defective. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. 

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